RESOURCES FOR WARD 4 RESIDENTS 
city of Edmonton resources | Community resources |
| 311 Edmonton’s non-emergency phone line for City-government information and services. To get assistance with the following City of Edmonton services, dial 3-1-1 or visit edmonton.ca + Assessment & Property Taxes + Animal Care & Control Centre + Attractions & Events + Bylaws & Bylaw Complaint Service + Cemeteries & Memorials + Drainage & Lot Grading + Eco Stations + Garbage & Recycling Collection Days + Licenses, Permits & Certificates + Parking Complaints + Parks, Pests & Trees + Payments + Potholes + Public Safety + Streets, Alleys & Sidewalks BusLink/ETS Trip Planner Provides maps, routes, schedules and information for Edmonton’s buses and LRT lines. 780-496-1600 www.takeets.com To access DATS services contact 780-496-4567 Use the third-party Transit app, Google Maps or the ETS trip planner to plan a trip in the new network. Edmonton Public Library Edmonton’s Public Library has many locations throughout the city and along with borrowing services, also offers programming and community services. 780-496-7000 www.epl.ca Tenant Support Services Provides advice and information to residential tenants and landlords. 780-496-5959 tenantsupportservices@edmonton.ca City of Edmonton Free Short Term Counselling 780-496-4777 https://www.edmonton.ca/programs_services/for_family_individuals/counselling-services.aspx UTILITIES ATCO Gas, 780-424-5222, www.atco.com ATCO Electric, 1-800-668-2248, www.atco.com EPCOR, 780-412-4000, www.epcor.com TELUS, 780-310-2255, www.telus.com Shaw, 1-888-472-2222, www.shaw.ca If you require further assistance with any City of Edmonton services, please contact Councillor Aaron’s Paquette office at aaron.paquette@edmonton.ca | C5 North East Hub The C5 North East Community Hub is a collaborative that includes Edmonton Mennonite Centre for Newcomers, Terra Centre for Teen Parents, Norwood Child and Parent Link Centre, Boyle Street Community Services, Bent Arrow Traditional Healing Society, and SAGE Seniors Association. 780-456-1484 edmontonnortheasthub.com frn@c5edmonton.ca 211 /Distress Line Free confidential service that provides information and referral to a wide range of community, social, health and government services. To access the service, dial 2-1-1, text INFO to 211 or visit ab.211.ca Fresh Routes Fresh, healthy, affordable food. Mobile grocery stores that carry fruits, veggies, eggs and whole grains, all sold at accessible prices. info@freshroutes.ca freshroutes.ca COVID-19 Information and Questions https://www.alberta.ca/coronavirus-info-for-albertans.aspx https://www.edmonton.ca/programs_services/emergency_preparedness/covid-19.aspx Or call 811 Canada Suicide Prevention 24hr hotline 1-833-456-4566 Alberta Mental Health Help Line 780-482-4357 Drop-in free single session counselling (various Edmonton locations) https://www.dropinyeg.ca/ 780.423.2831 therapy-leads@familycentre.org Alberta Health Services Addiction & Mental Health Community Assessment and Treatment Services free counselling 780-342-7600 University of Alberta Hospital Psychiatric Treatment Clinic free counselling 780-407-6501 East Edmonton Health Centre Addictions & Mental Health free counselling 780-342-4908 Sexual Assault Centre of Edmonton 24 hour crisis line 780-423-4121 Mennonite Centre Provides free counselling for newcomers to Edmonton – specialized in trauma & torture survivors but can also provide counselling for those struggling with adjusting to a new country/lifestyle/environment. 780- 423- 9696 http://emcn.ab.ca Money Mentors Free financial and credit counselling services 1-888-294-0076 https://moneymentors.ca Edmonton Seniors Coordinating Council Resources https://seniorscouncil.net/ |